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GrayOpus Technologies Pvt. Ltd.
World AI Pavilion
カテゴリから選択 > AI／生成AIソリューション > AI業務改革・AI業務効率化
カテゴリから選択 > AI／生成AIソリューション > AIエージェント
展示会から選ぶ > DX総合EXPO > World AI Pavilion
PRポイント
GrayOpus Technologies Pvt. Ltd. is an enterprise technology and AI product company founded in 2020 and headquartered in Noida, India, with operating entities in the United States and Singapore. Over six years, GrayOpus has built a strong delivery team trusted by enterprise and public-sector clients including Ralph Lauren, the California Office of Emergency Services, and the City of Boston — architecting the integration and platform backbone that connects their most business-critical systems.
AI & Product Innovation Leadership
Where most integration firms treat AI as a bolt-on, GrayOpus is building it as a product. Tyvra, the company's AI-native product suite, applies GrayOpus's two decades of enterprise integration depth to a new generation of conversational and compliance-aware AI systems. Tyvra Pulse is a GoLang-native omnichannel contact center platform that unifies voice and WhatsApp on a single data layer, pairs an AI voice agent with real-time agent coaching, and layers in jurisdiction-specific compliance monitoring — turning customer conversations into a source of business intelligence rather than just a support channel. Tyvra Flow is its multilingual AI voice microservice, engineered for low-latency, regionally-hosted speech understanding and generation. Together they power Tyvra Care, a full clinic practice management vertical spanning patient, reception, doctor, lab, and pharmacy workflows with an AI-driven omnichannel front desk — one example of how GrayOpus takes a horizontal AI platform and specializes it for a vertical, high-friction industry problem.
This same integration-to-AI throughline runs across GrayOpus's services business: AI-powered document and workflow automation layered on top of Salesforce, MuleSoft, and ServiceNow deployments, giving enterprise clients a practical, low-risk path from their existing platform investments to production AI.
Leadership & Expertise
GrayOpus is led by founder and Managing Director Gaurav Paliwal, whose ~20-year enterprise technology career spans IBM, TCS, Publicis Sapient, and a VP-level role at Morgan Stanley, with deep specialization in enterprise integration architecture across TIBCO, MuleSoft, Salesforce, and ServiceNow.
Core Capabilities
Enterprise Integration Architecture (TIBCO, MuleSoft) · Salesforce · ServiceNow · Java & BPM · AI/ML & Generative AI · Conversational & Voice AI (Tyvra) · Contact Center AI-as-a-Service · Healthcare RCM & Practice Management Systems
Proven Delivery, Product Ambition
With enterprise clients across retail, government, and public services, and a growing AI product line built on real domain depth rather than borrowed technology, GrayOpus is positioned as both a dependable systems-integration partner and an emerging AI product company — one building the next generation of intelligent, conversation-driven business systems from the ground up.
AI & Product Innovation Leadership
Where most integration firms treat AI as a bolt-on, GrayOpus is building it as a product. Tyvra, the company's AI-native product suite, applies GrayOpus's two decades of enterprise integration depth to a new generation of conversational and compliance-aware AI systems. Tyvra Pulse is a GoLang-native omnichannel contact center platform that unifies voice and WhatsApp on a single data layer, pairs an AI voice agent with real-time agent coaching, and layers in jurisdiction-specific compliance monitoring — turning customer conversations into a source of business intelligence rather than just a support channel. Tyvra Flow is its multilingual AI voice microservice, engineered for low-latency, regionally-hosted speech understanding and generation. Together they power Tyvra Care, a full clinic practice management vertical spanning patient, reception, doctor, lab, and pharmacy workflows with an AI-driven omnichannel front desk — one example of how GrayOpus takes a horizontal AI platform and specializes it for a vertical, high-friction industry problem.
This same integration-to-AI throughline runs across GrayOpus's services business: AI-powered document and workflow automation layered on top of Salesforce, MuleSoft, and ServiceNow deployments, giving enterprise clients a practical, low-risk path from their existing platform investments to production AI.
Leadership & Expertise
GrayOpus is led by founder and Managing Director Gaurav Paliwal, whose ~20-year enterprise technology career spans IBM, TCS, Publicis Sapient, and a VP-level role at Morgan Stanley, with deep specialization in enterprise integration architecture across TIBCO, MuleSoft, Salesforce, and ServiceNow.
Core Capabilities
Enterprise Integration Architecture (TIBCO, MuleSoft) · Salesforce · ServiceNow · Java & BPM · AI/ML & Generative AI · Conversational & Voice AI (Tyvra) · Contact Center AI-as-a-Service · Healthcare RCM & Practice Management Systems
Proven Delivery, Product Ambition
With enterprise clients across retail, government, and public services, and a growing AI product line built on real domain depth rather than borrowed technology, GrayOpus is positioned as both a dependable systems-integration partner and an emerging AI product company — one building the next generation of intelligent, conversation-driven business systems from the ground up.
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